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February 2010

Think Red to keep your business in the Black

How do you reach the hearts of your clients?
Getting into the hearts and minds of your customers requires passion and authenticity, the truest currency of any business. While Cupid may use arrows, flowers and chocolate, we all know his intention is to win a heart.

Our 8th Annual Great Greeting™ Survey Results
Our research once again shows that if you want to delight your clients you need to make a tangible connection. Read our analysis.

84% of respondents' favorite greetings arrived by mail, down 2% from 2009
76% of respondents showed their favorite greeting to someone, down 15% from 2009
33% of respondents preferred a combined email/physical greeting, up 6% from last year

We had the highest response ever to our Great Greetings™ Survey. A big thank you to everyone who participated. A box of our limited edition, award-winning holiday greeting cards is enroute to John Minkowsky of North Bay, Ontario. Congratulations!

The heart of the matter
Do you want to show your clients appreciation through a special event, special communication, special offer or gift? Contact us to find out the essentials to successfully thrilling your valued clients, so they think of only you.

Contact Marsha Cohen to schedule a consultation at 416.538.3330 or 1.877.538.3330, marsha@impaginationinc.com or visit our web site.

View our case studies of award-winning projects.