Special Giveaway – Have you ever sent a "Joe Friday" email?
Have you ever sent one of those ultra-efficient emails I like to call a "Joe Friday"? I named it after the no-nonsense detective in the TV series "Dragnet" known for his catchphrase, "Just the facts, ma'am."
Here's what happened. After a positive phone conversation outlining a project with a supplier, I received a quick, to-the-point email confirmation, "Confirmed. Is this in line?"
To avoid any misunderstanding, I squeezed in a "Joe Friday" reply of my own saying, "Yes, in line. Here's the scope agreed to..." and I listed what was discussed by phone, believing all was crystal clear.
Later I received a curt email from the supplier withdrawing from the project, to which I replied, "I don't understand." Fortunately, we were able to quickly arrange a phone call to clear the air.
Our inboxes are overflowing, but it is key to keep all your email conversations engaging and effective. Here are our five guiding principles:
Wishing you success finding more of your best clients,